C-Store Customer Self Service

Fast Food Self-Service Kiosks. Faster service, more revenue, greater efficiency.

Food service continues to be a key strategy for driving sales growth and profitability in convenience and petroleum retail locations.  According to the NACS 2006 SOI Report, "foodservice trumped all of the top 10 categories in gross-margin percentage in 2005 to reach more than 59 percent contributing to $10.178 billion in profits."

To get the maximum benefit from their foodservice offering, leading food service operators such as Wawa, Sheetz and Rutter’s Farm Stores have turned to Radiant fast food self-service kiosks for innovative technology solutions.

Rapid ROI - C-store customers using Radiant fast food self-service kiosks have realized:

  • More than 600% increase in up-sells
  • 100% order accuracy
  • 66% improvement in sales of promotional items
  • Three-fold increase in new product sales
  • Eight-hour labor reductions per week, per store

 

Radiant Systems offers the industry’s only complete self-service solution developed for convenience retailers with fast-paced food and beverage operations.  The solution comprises: 

  • Reliable hardware terminals that are spill-proof and tamper-proof to withstand the foodservice environment.
  • Intuitive customer self-service ordering applications that increase customer throughput, increase order accuracy and dramatically increase average ticket sizes
  • Industry leading kitchen production systems that drive fulfillment efficiency and order accuracy
  • Point-of-sale integration that truly integrates your food service operations with your c-store and fuel offerings
  • Back office integration utilizing the PCATS interface standards
  • After-sales services that position Radiant as the true single point of accountability

 

Key features of Radiant fast food self-service kiosks include:

  • Automated up-selling offers high-margin items on every customer order
  • Cross-sell and promote new marketing programs
  • Administer the kiosks through an easy to use, central management tool
  • Deploy updates chain-wide or to just a group of locations in a matter of minutes
  • Can be deployed either inside or at the fuel island

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